1. Introduction
Welcome to INOV8 (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit and purchase from our website, inov8.in.
2. Information We Collect
When you use our services, we may collect the following personal information:
- Name
- Email address
- Payment information (processed securely by our payment partner)
3. How We Use Your Information
We use your personal data to:
- Process and fulfill your orders
- Communicate with you regarding your purchases and provide customer support
- Send marketing emails and newsletters (only if you opt-in)
- Analyze website traffic and usage patterns through Google Analytics
4. Third-Party Services
We use the following third-party services to support our business operations:
- Google Analytics: To analyze visitor behavior and improve our website experience.
- Cashfree: Our secure payment processor for handling transactions.
- Mailchimp : To send marketing and transactional emails.
These services are bound to protect your data and only use it to provide their services to us.
5. Data Sharing and Disclosure
We do not share, sell, or disclose your personal information to third parties except to our trusted service providers who assist in operating our website, fulfilling orders, and communicating with you under strict confidentiality agreements.
6. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission can be guaranteed to be 100% secure.
7. Your Choices and Rights
- You can opt out of marketing emails at any time by clicking the unsubscribe link in any email.
- You have the right to access, update, or delete your personal data by contacting us.
8. International Users
Our website serves customers primarily in India and the United States. We handle your personal data in accordance with applicable laws in these regions.
9. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@inov8.in
This Privacy Policy was last updated on August 16, 2025.